356 Cuci Privacy Policy – Member Personal Data Protection

1 Introduction

This Privacy Policy explains how 356 cuci ("Platform", "we") collects, uses, discloses, and protects your personal information when you use our website, mobile app, or any services we offer. We are fully committed to ensuring your privacy is maintained and protected in accordance with applicable laws in Malaysia.

By accessing or using the 356 cuci platform, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this privacy policy, please discontinue use of our platform.

2 Personal Data We Collect

We collect personal information that you provide directly to us, as well as information generated automatically when you use our platform. The types of data we collect are as follows:

• Registration Information: Full name, date of birth, gender, identity card or passport number, email, mobile number, and account password.
• Identity Verification Information (KYC): Copies of identity documents, proof of residential address such as utility bills or bank statements, and a selfie for facial verification in certain circumstances.
• Financial Information: Bank account number, bank name, e-wallet information, and records of all deposit and withdrawal transactions.
• Device & Technical Data: IP address, device type, operating system, web browser, screen resolution, and unique device identifier.
• Behavioural Data: Records of games played, total wagering amounts, session duration, game preferences, and general platform usage patterns.

3 How We Collect Data

356 cuci collects your personal data through the following methods:

• Directly: When you register an account, complete your profile, contact customer support, or fill in any form on the platform.
• Automatically: Through cookies, tracking pixels, and similar technologies when you browse and use our platform.
• From Third Parties: Identity verification service providers, financial institutions, and payment providers we work with under limited and controlled arrangements.
• Via Mobile App: When you download and use the 356 cuci app, we may request access to your location, camera, or notifications as required by the service.

4 How We Use Your Data

The personal data we collect is used for legitimate and specific purposes. We do not use your data for any purpose other than those stated below without your prior consent:

• To create and manage your member account on the 356 cuci platform.
• To process deposits, withdrawals, and other financial transactions securely and accurately.
• To verify your identity (KYC) in compliance with legal requirements and anti-money laundering regulations.
• To send notifications related to your account, transactions, promotions, and service updates.
• To detect and prevent fraud, multi-account usage, and any suspicious activity.
• To improve platform quality, fix technical bugs, and develop new features based on usage patterns.
• To provide efficient customer support when you reach out to us.
• To comply with legal obligations, court orders, or directives from relevant authorities.

5 Data Sharing and Disclosure

356 cuci respects the confidentiality of your data. We do not sell or trade your personal data to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: Companies we engage to provide support services such as payment processing, identity verification, data analytics, and cloud infrastructure. All such parties are bound by strict confidentiality agreements.
• Legal Requirements: When required by Malaysian law, court order, or a valid request from a law enforcement agency.
• Rights Protection: To protect the legitimate rights of 356 cuci, prevent fraud, or address serious security threats.
• Business Transfer: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction with appropriate notice given to members.

6 Personal Data Security

356 cuci implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL encryption for all data communications between the platform and your device.
• Passwords are stored using one-way hashing algorithms that cannot be decrypted.
• Two-factor authentication (2FA) is available on all member accounts for an added layer of security.
• System monitoring 24 hours a day, 7 days a week to detect security threats in real time.
• Regular security testing and audits conducted by qualified independent third parties.
• Cybersecurity awareness training for all 356 cuci staff with access to data.

While we take all reasonable precautions, no security system in the world can be guaranteed 100% secure. We therefore encourage you to play your part in keeping your account safe by using a strong password and never sharing your login details.

7 Your Privacy Rights as a Member

As a 356 cuci member, you have specific rights regarding your personal data protected under Malaysia's Personal Data Protection Act 2010 (PDPA). These rights can be exercised by contacting our support team:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete data.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to legal obligations requiring us to retain it.
• Right to Restrict Processing: You may request that we restrict how we process your data under certain circumstances.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

8 Cookies and Tracking Technologies

The 356 cuci platform uses cookies and similar technologies to enhance the user experience and analyze usage patterns. The types of cookies we use are:

• Essential Cookies: Required for core platform functions such as maintaining your login session. Cannot be disabled.
• Performance Cookies: To gather information on how you use the platform and help us improve our services. All data is anonymized.
• Functional Cookies: To save your preferences such as selected language and display settings for your convenience.
• Analytics Cookies: To help us understand where traffic comes from and which parts of the platform are most used.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality.

9 Links to Third-Party Sites

The 356 cuci platform may contain links to third-party websites or services such as payment providers. This privacy policy does not apply to those sites. We encourage you to read the privacy policy of any third-party site you visit, as we are not responsible for their privacy practices.

10 Minors

356 cuci services are strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a child's data has been collected without parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

11 Privacy Policy Amendments

356 cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or technological developments. Any material amendments will be communicated to members via in-platform notifications or email to your registered address at least seven (7) days before the amendments take effect.

The "Last Updated" date at the top of this document will always be updated to reflect the latest version of this policy. Continued use of the platform after any amendments are published constitutes your acceptance of the updated terms.

12 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the 356 cuci platform
• Telegram: Via the official 356 cuci Telegram channel

We are committed to responding to all privacy-related inquiries within three (3) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.